Returns & Exchanges
At KESTIN, we want you to be fully satisfied with your purchase, which is why we offer a 28-day return window for all full-priced items. Please ensure products are returned in their original, unworn condition with all designer tags still attached.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Package Your Items
Securely pack your items in their original packaging, ensuring all original labels and tags are intact to qualify for a full refund.
Ship the Parcel
Generate and print your prepaid shipping label from the portal, then drop off your package at the nearest authorized collection point.
Receive Your Refund
Once our quality control team inspects and approves your return, your refund will be processed back to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing